Delivery & Returns Policy

At M.U.F.G. LTD (Make-Up Face Guard), we are committed to providing a seamless and luxurious shopping experience. Please review our Delivery and returns policy below.

Delivery

We offer fast and reliable shipping to ensure your M.U.F.G product reaches you promptly.

Delivery

• Royal Mail 24-Hour Tracked – Estimated delivery within 1 business day.
• Royal Mail 48-Hour Tracked – Estimated delivery within 2 business

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Returns & Refunds

Due to the hygienic nature of our product, we can only accept returns if the main packaging remains completely unopened and in its original condition.

Returns Eligibility

• Returns are not accepted if the product’s main packaging has been opened.
• If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos for assessment.

How to Request a Return

1. Email us at [Your Support Email] with your order number and reason for return.
2. If eligible, we will provide return instructions.
3. Refunds are processed once the item is received and inspected.

Please note: Return shipping costs are the responsibility of the customer unless the item is faulty.

For any questions, feel free to contact our team—we’re here to help.

M.U.F.G LTD
Company Number: 11006449